Pacific Gas and Electric Company (PG&E) has announced that it will offer free in-home gas safety checks as colder weather approaches. The initiative aims to help customers prepare their gas appliances for safe use during the winter months. As part of the service, PG&E will also re-light pilot lights for customers whose heaters or other appliances have been turned off during warmer periods.
The company states that these free safety checks are designed to ensure that gas appliances such as water heaters, furnaces, and ovens are functioning safely and efficiently. This effort is intended to reduce the risk of carbon monoxide (CO) poisoning in homes. Carbon monoxide is a dangerous gas because it cannot be seen, smelled, or heard.
According to data from the Centers for Disease Control and Prevention, more than 400 Americans die each year from unintentional CO poisoning not related to fires. Additionally, over 100,000 people visit emergency rooms annually due to CO exposure, with more than 14,000 requiring hospitalization. PG&E reports that since the beginning of 2025, it has responded to over 6,000 incidents where carbon monoxide was suspected.
“This complimentary safety program is a great way for customers to prepare for increased use of their natural gas appliances this winter. A team member will inspect all gas appliances to ensure proper functionality and perform pilot re-lights. Scheduling a free gas safety check is a benefit PG&E proudly provides our customers to ensure their safety and comfort,” said Jeff Janvier, PG&E Gas Operations Lead.
PG&E encourages its customers to schedule an inspection before the onset of colder weather when natural gas appliance usage typically increases. Appointments can be made online at www.pge.com/pilotlights or by calling 800-743-5000.
The company also advises that if carbon monoxide is suspected in a home, residents should leave immediately and call 911. If anyone smells natural gas—which has a distinctive “rotten egg” odor—they should evacuate and contact both 911 and PG&E at 1-800-743-5000.
PG&E serves more than 16 million people across Northern and Central California as a combined natural gas and electric utility provider. More information about the company can be found at pge.com and pge.com/news.
For further details on this announcement: https://www.prnewswire.com/news-releases/with-colder-temperatures-approaching-pge-offering-free-gas-appliance-safety-checks-and-pilot-re-lights-to-reduce-carbon-monoxide-risks-302606132.html
